Privacy Policy & SMS Terms
Effective Date: 2026 | Last Updated: September 2026
1. Introduction
JT Aesthetic & Co. ("we," "our," or "us") operates medical aesthetic studios located in South Pasadena and Eastvale, California. We are committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a consultation form, book an appointment, or communicate with us via SMS text messaging.
A2P 10DLC & Mobile Information Protection Guarantee
Strict Non-Sharing Policy for Mobile Data: Mobile information collected via text messaging opt-in, SMS conversations, or website contact forms will NOT be shared with third parties or affiliates for marketing/promotional purposes under any circumstances.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or sold to lead generators or data brokers.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Submit an online consultation or contact form.
- Request an appointment or communicate with us via phone or SMS text message.
- Subscribe to our promotional newsletters or SMS updates.
This information may include your full name, email address, mobile phone number, preferred location (South Pasadena or Eastvale), and treatment interests.
3. SMS & Text Messaging Terms (A2P 10DLC Compliance)
When you text JT Aesthetic & Co. at (213) 698-7611 or opt-in through our web forms, you expressly consent to receive non-marketing and marketing SMS communications from JT Aesthetic & Co.
- Purpose: SMS messages are used for consultation coordination, appointment confirmations, pre-procedure instructions, account alerts, and customer service inquiries.
- Frequency: Message frequency varies depending on your interactions with us.
- Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier plan.
- Opt-Out Instructions: You may opt out of receiving text messages at any time by replying STOP to any SMS message. You will receive a single confirmation message verifying your opt-out.
- Customer Support: Reply HELP to any text message for assistance or call/text us directly at (213) 698-7611.
4. How We Use Your Information
We use the collected information for legitimate clinical and business purposes, including:
- Scheduling and managing medical aesthetic consultations and appointments.
- Providing personalized treatment guidance and clinical customer support.
- Improving our website performance and patient communication.
- Complying with applicable legal and medical recordkeeping regulations.
5. Contact Information
If you have any questions or concerns regarding this Privacy Policy or our SMS text messaging practices, please contact us:
JT Aesthetic & Co. Privacy Officer
Phone / Text: (213) 698-7611
Locations: South Pasadena, CA & Eastvale, CA
Website: https://jtaestheticandco.com